Shipping & Delivery Policy
Shipping Charges
We offer a flat shipping charge of ₹30 on all orders, regardless of the order value. This helps us ensure safe and secure delivery of your products.
Delivery Time
We strive to deliver your order as quickly as possible. Orders are typically delivered within 4 days from the date of purchase. Delivery times may vary depending on your location and external factors beyond our control.
Order Processing
- All orders are processed within 24 hours of payment confirmation.
- You will receive an order confirmation email and tracking details once your order has been dispatched.
Shipping Partners
We work with reliable courier partners to ensure timely and safe delivery of your products. Our shipping partners may vary depending on your location.
Delivery Areas
We currently deliver across India. If your location is not serviceable, we will inform you promptly and issue a full refund.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS, allowing you to monitor your shipment status in real time.
Delays & Exceptions
While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or high order volumes. In such cases, we will keep you informed and ensure your order reaches you as soon as possible.
For any further queries regarding shipping and delivery, feel free to contact our support team at [email protected].
Thank you for shopping with PhoneSmart!